Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction warranty with all of our Linux shared web hosting packages packages, which means that each advice inquiry you post is going to be answered to in less than 60 minutes max. Our support staff members have been trained to speedily handle any case and to present you with detailed advice on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a crew of skilled consultants who are prepared to answer your issue promptly. It is easy to speak with the technical support team by starting a tech support ticket from your Control Panel or by posting us an e–mail message. On business days, you may as well call us on the phone or take advantage of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a broad practical knowledge base into the Control Panel to make sure you receive handy step by step recommendations any time. Each section of the Control Panel has its own contextual guide area displaying a group of how–to articles. We have also prepared video lessons to give you a more effective idea of the simplest way to conduct any presented activity.