Although the hosting service supplied by the different companies is approximately the same, every provider has got their own platform with its own modifications and ways to complete particular operations. In situations like this, an in-depth knowledge base will be stunningly useful both for persons with no experience and for technically trained users who will ultimately learn how particular tasks are accomplished, but will waste some time in the meantime. The purpose of such a knowledge base is to help make the service fast and simple to use, sparing users lots of time and energy. The outcome is more content customers, as they can effortlessly find the info they are looking for, and a whole lot less work for the support team, because usually most of the inquiries and issues that customers have got are already listed in the knowledge base. Provided that the articles themselves are written well and encompass more things, you’ll be able to learn more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans include an elaborate knowledge base where you can find info on all the complications that you could possibly chance upon and their solutions. You can discover how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but you are unable to send email messages, for instance. We’ve made every effort to be as comprehensive as possible and to cover all the available options in order to save you time and effort and to supply you with different solutions for each single issue. The knowledge base features informational articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in every section of the Control Panel, while if you would like to check the whole article list, you can go to the all-inclusive Help section.