One-Hour Response Guarantee in Shared Web Hosting
Our Linux shared web hosting packages offer a one-hour response guarantee, which suggests that irrespective of what enquiry or complication you might have, we’ll always be there to lend you a helping hand. In reality, it seldom takes more than half an hour to get a problem resolved or a query answered, and this is valid for both sales and technical matters. Our technical support team members are available 24-7, even on weekends and holidays, which suggests that you’ll obtain timely assistance whenever you need it. We realize exactly how valuable time can be, so by the time we answer your support ticket or email, we will have explored the matter and, if we haven’t discovered a solution, we’ll give you more info on what you have to do on your end, if the case requires this. With our support service, you can be sure that there will be someone to assist you momentarily, irrespective of what time of day or night it is.